I recently spoke with few people who said Remedy 7.5 is drastically changed and all the developers needs to find new carriers, but the fact is though the tool has changed the concept behind the work-flow haven’t changed a bit.
If you have developed applications before on any version of Remedy, you can do it on 7.5 with little adjustments to how you use the Admin tool.
I will use this blog to clear some of the myths about Remedy 7.5 and share my thoughts and experience using the new version of AR System.
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Venkat, good point, a platform (like AR System) evolves, but always leverage it’s existing strengths (so skills in the Community). I began working on AR 3.2.1 in 2001, most of the concepts are the same with 7.5, but now deliver a lightweight web app, web-services-enabled
The Atrium and Service Support apps are wonderful examples
I haven’t worked on Remedy 3.x but only started with 5.x, and I can say it stayed almost the same till 7.1, but with 7.5 the development tool has changed but the concept stayed the same.