Archive for July, 2009

BMC ARSystem Remedy Integration with MS Outlook

July 31st, 2009

Outlook and Remedy Integration

Outlook and Remedy Integration

Have you tried to synchronize calendar or tasks in Outlook with BMC AR System?

If yes take a look at this and find out how it is different from yours, if not try it out and learn what its is alla bout.

Found nice little tool for integrating Remedy with Microsoft Outlook.

Screen shots:

The Outlook toolbar, with button for Remedy configuration

The Outlook toolbar, with button for Remedy configuration

Synchronizing Remedy tickets with either Calendar or Tasks

A task synchronized from Remedy, with a shortcut attachment.

A task synchronized from Remedy, with a shortcut attachment.

Code: Outlook Integration

Description:

The Remedy Integration for Outlook (ROI) synchronizes tickets from any Remedy AR System application to your Outlook task list or calendar.

visit this site for detailed  for instructions on how to set up and use this tool.
LicenseGNU General Public License (GPL)

Try it out at your risk ;)

Namaste

Venkat

BMC ARSystem Remedy Cache Purge Tool

July 30th, 2009

This is a handy tool which allows to clear temp files and helpful to maintain multiple users on same machine. It is also very useful during running test cases.

Download at : AR Cache Purge Tool

“AR Cache Purge automates the process of clearing BMC Remedy user cache on client machines. It first checks the registry for the Home folders(s) and then removes the .arf and .arv files. It handles multiple users and home folders on a single machine”.

Credits to : stevenwendal

Note: Please remeber that you are on your own when using any tool. :)

Njoy
Venkat

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