Outlook and Remedy Integration
Have you tried to synchronize calendar or tasks in Outlook with BMC AR System?
If yes take a look at this and find out how it is different from yours, if not try it out and learn what its is alla bout.
Found nice little tool for integrating Remedy with Microsoft Outlook.
Screen shots:
The Outlook toolbar, with button for Remedy configuration
Synchronizing Remedy tickets with either Calendar or Tasks
A task synchronized from Remedy, with a shortcut attachment.
Code: Outlook Integration
Description:
The Remedy Integration for Outlook (ROI) synchronizes tickets from any Remedy AR System application to your Outlook task list or calendar.
visit this site for detailed for instructions on how to set up and use this tool.
License: GNU General Public License (GPL)
Try it out at your risk 
Namaste
Venkat
