BMC ARSystem Remedy Integration with MS Outlook

July 31st, 2009 by Venkat Leave a reply »

Outlook and Remedy Integration

Outlook and Remedy Integration

Have you tried to synchronize calendar or tasks in Outlook with BMC AR System?

If yes take a look at this and find out how it is different from yours, if not try it out and learn what its is alla bout.

Found nice little tool for integrating Remedy with Microsoft Outlook.

Screen shots:

The Outlook toolbar, with button for Remedy configuration

The Outlook toolbar, with button for Remedy configuration

Synchronizing Remedy tickets with either Calendar or Tasks

A task synchronized from Remedy, with a shortcut attachment.

A task synchronized from Remedy, with a shortcut attachment.

Code: Outlook Integration

Description:

The Remedy Integration for Outlook (ROI) synchronizes tickets from any Remedy AR System application to your Outlook task list or calendar.

visit this site for detailed  for instructions on how to set up and use this tool.
LicenseGNU General Public License (GPL)

Try it out at your risk ;)

Namaste

Venkat

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6 comments

  1. Shaul Halevi says:

    Hi
    I am trying to make this application work but it does not.
    I installed it, configure everything as needed on outlook (I can see the remedy button), i get the AR notifications but do not see it in my task list
    Any idea?
    Is there any other application that does the same?

    Thank you
    Shaul

  2. Niki says:

    Venkat,

    I can see the remedy toolbar in Outlook but when I put the password and click ok it gives me message

    Cannot open catelog, message number=214

    any idea how to configure it.

Dare to share..

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