Every new Remedy developer will have this doubt, to use or not to use the core fields on any regular form. As everyone knows that all the Regular Forms on BMC Remedy AR System will have 8 fields with predefined id and names, though we can change the names, we can’t change the database id’s of the core fields.
Reserved fields a.k.a Core Fields
Source: BMC Remedy Admin Tool Regular form
1. Request ID
2. Submitter
3. Create Date
4. Assigned To
5. Last Modified By
6. Modified Date
7. Status
8. Short Description
So guys, what do you think should we use the core fields in development by renaming and re-using these fields or should we just hide if we don’t need them?
This post is in part with Remedy 101 section.
Namaste
Venkat
