Terms that you should know in BMC Remedy- Remedy 101

September 9th, 2009 by Venkat Leave a reply »

Its not the whole glossary, its just the words that you should be aware of as a beginner in BMC AR System Remedy. Some are very useful, where some are good to know terms but most of them are need to know words. So, know them before you get in too deep.

Here are the words, (make sure that you can define the words not just know the word thing)

Form

Field

AR Server

Schema

Workflow

Filter

Active Link

Escalation

Guide’s

Flash board

Admin Tool

User Tool

Access Point (Not for the wi-fi)

API

ARDBC

AREA

Container

Core Fields(Regular fields)

Filter Phases

Menus

DSO

DDE

OLE

GUID

Group

Role

Keyword

Permission

Plug-ins

Licences

Request

Pools

On fly

Reserve fields

Mapping

Web Service

Wild card

For all the new-comers try to know all the terms, and all the veterans try to recollect all the things you did with these terms.

Namaste

Venkat

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1 comment

  1. Ronald C. says:

    Half of the list need not to be known for common developers, some of them are for advanced users. If anyone out there are wondering about a word refer any basic BMC Remedy PDF and you will get your answers.

    Venkat, you should have posted the definitions of the words too.

    Anyway, thanks

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