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Integrating BMC Remedy ITSM suite with mobile platform is never more easy and best thing is you have alternatives available in the mobile field now.
Here is the document released by BMC this Monday which reads… Statement of Direction .. and Discontinue of the Windows Remedy User Tool… a.k.a Thick client from 2012 after releasing BMC Remedy 8.0.0
If the above display doesn’t work in your browser, please check it out here
A detailed analysis of the situation and the opinions of remedy developer community will be posted very soon…
Stay tuned…
Namaste
Venkat
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