Comments on: Watchout Service-Now, BMC is coming out for SaaS market share. http://remediesforremedy.com/2009/11/watchout-service-now-bmc-is-coming-out-for-saas-market-share/ Its all about Remedy Thu, 20 Oct 2011 14:42:42 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: The ITSM guy @BMCsoftware http://remediesforremedy.com/2009/11/watchout-service-now-bmc-is-coming-out-for-saas-market-share/comment-page-1/#comment-2920 The ITSM guy @BMCsoftware Mon, 28 Mar 2011 20:49:42 +0000 http://remediesforremedy.com/?p=1327#comment-2920 While no one likes to be prodded or even poked, we will say that Remedyforce is a very strong offering for the mid sized enterprise and beyond. What do I mean by beyond? Well the solution is a full ITSM suite and can scale to any size you want. If you are already a Salesforce.com cloud company, than this is right in your wheelhouse. And by the way, it is NOT SDE on force.com. It was built from the ground up. Remedy is also doing well for the enterprise market and picked up some nice market share this past year accoding to Gartner which selected it as the sole company in this year's leadership quandrant. For those companies wanting to consume IT as a service we have Remedy OnDemand. Both are tightly integrated to the entire BMC BSM portfolio. I am not sure how or where all this market share came from that they have "taken from us". According to their website they have like 400 customers? We have that many in most verticals. So if you want to leverage not only the intellectual property as well as the intellectual capital, give us a call or stop by or website. The ITSMguy @BMCsoftware @itsm_guy While no one likes to be prodded or even poked, we will say that Remedyforce is a very strong offering for the mid sized enterprise and beyond. What do I mean by beyond? Well the solution is a full ITSM suite and can scale to any size you want. If you are already a Salesforce.com cloud company, than this is right in your wheelhouse. And by the way, it is NOT SDE on force.com. It was built from the ground up.

Remedy is also doing well for the enterprise market and picked up some nice market share this past year accoding to Gartner which selected it as the sole company in this year’s leadership quandrant. For those companies wanting to consume IT as a service we have Remedy OnDemand. Both are tightly integrated to the entire BMC BSM portfolio.

I am not sure how or where all this market share came from that they have “taken from us”. According to their website they have like 400 customers? We have that many in most verticals.

So if you want to leverage not only the intellectual property as well as the intellectual capital, give us a call or stop by or website.

The ITSMguy @BMCsoftware
@itsm_guy

]]> By: Rhett Glauser http://remediesforremedy.com/2009/11/watchout-service-now-bmc-is-coming-out-for-saas-market-share/comment-page-1/#comment-400 Rhett Glauser Tue, 24 Nov 2009 02:02:12 +0000 http://remediesforremedy.com/?p=1327#comment-400 Hi Venkat, Service-now.com has been busy taking IT service desk market share from BMC, specifically the Remedy product line. Remedy hasn't been able to compete so BMC went out and put Service Desk Express on Force.com?! How does this help Remedy sales? If prodded, BMC will be the first to admit that SDE on Force.com is not an option for the enterprise...or even the mid-market for that matter. It is for small businesses. BMC's problem remains. They can't jeopardize the Remedy cash cow. This news does not change the competitive landscape for Service-now.com. I blog about the BMC dog and pony show here: http://bit.ly/4KyoSH Rhett Service-now.com @rglauser Hi Venkat,
Service-now.com has been busy taking IT service desk market share from BMC, specifically the Remedy product line.

Remedy hasn’t been able to compete so BMC went out and put Service Desk Express on Force.com?! How does this help Remedy sales?

If prodded, BMC will be the first to admit that SDE on Force.com is not an option for the enterprise…or even the mid-market for that matter. It is for small businesses.

BMC’s problem remains. They can’t jeopardize the Remedy cash cow. This news does not change the competitive landscape for Service-now.com.

I blog about the BMC dog and pony show here: http://bit.ly/4KyoSH

Rhett
Service-now.com
@rglauser

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