BMC Remedy IT Service Management 7.6.00 Installation Guide

December 26th, 2009 by Venkat

BMC Remedy IT Service Management 7.6.00 Installation Guide

Contents:

>> Planning an ITSM Installation

>> Roadmap and Requirements

>> Preparing your Database

>> Pre-Installation Procedures

>> Installation Work-sheets

>> Running Installers

>> Post Installation Procedures

>> Trouble-shooting

Important Note:You can install the BMC Remedy ITSM applications in any order. You must, however, install the supporting applications for each BMC Remedy ITSM application in a specific sequence”.


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6 comments

  1. Mark Spinney says:

    We are in the initial phases of installing Remedy 7.6. A decision has been made to start with Incident Management as the first module. What other supporting applications would be needed for this module to be installed?

    • Venkat says:

      Hi Mark,

      You need to have a valid AR Server and any pre-requisites for installing ARServer.
      When we run Incident Mgt installer, it will import all the forms and workflows that are required.

      • Mark Runnels says:

        We have oracle 9I and are setting up a stand alone box with Remedy 7.6.03. We cannot run the cetup.sh off of the cd so we are going to copy it onto the database server. My question is does it matter where we put the setup.sh file? If so, what dir should we create and where?

  2. kishore says:

    Iam facing a problem with BMC Remedy ARS 7.5 in windows XP Professional.

    I installed Oracle DB 11g 32bit, Java-jre and Java jdk after that I try to install BMC Remedy ARS 7.5 then it is asking for Oracle DB username and password.
    Iam really not sure what username and password for Oracle DB.
    I searched/try all the possibilities but no use.
    Any one can please post the installation process but not the guide.
    Thank you.

  3. sudharshan says:

    would appreciate if some one send BMC Remedy installation guide to my mail id. As am new to this tool im looking to install in our premises.

  4. Pavan G Jakati says:

    Please share the installation and administration guides of all BMC 7.6.* . Please . Thanks in advance . Mail id : panjkt@gmail.com

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