BMC Remedy IT Service Management 7.6.00 Installation Guide
Contents:
>> Planning an ITSM Installation
>> Roadmap and Requirements
>> Preparing your Database
>> Pre-Installation Procedures
>> Installation Work-sheets
>> Running Installers
>> Post Installation Procedures
>> Trouble-shooting
Important Note: “You can install the BMC Remedy ITSM applications in any order. You must, however, install the supporting applications for each BMC Remedy ITSM application in a specific sequence”.
Related posts:
We are in the initial phases of installing Remedy 7.6. A decision has been made to start with Incident Management as the first module. What other supporting applications would be needed for this module to be installed?
Hi Mark,
You need to have a valid AR Server and any pre-requisites for installing ARServer.
When we run Incident Mgt installer, it will import all the forms and workflows that are required.