BMC Remedy IT Service Management 7.6.00 Installation Guide
Contents:
>> Planning an ITSM Installation
>> Roadmap and Requirements
>> Preparing your Database
>> Pre-Installation Procedures
>> Installation Work-sheets
>> Running Installers
>> Post Installation Procedures
>> Trouble-shooting
Important Note: “You can install the BMC Remedy ITSM applications in any order. You must, however, install the supporting applications for each BMC Remedy ITSM application in a specific sequence”.
Related posts:
- BMC Remedy AR System 7.5.0 Installation Guide
- Installation order of BMC AR System Remedy 7.1 and ITSM 7.0
- BMC Remedy 7.5 Installation Steps
- What’s New in BMC Remedy IT Service Management Suite 7.6
- About BMC – IT Service Management: Lessons learned from the Field.
- Webinar: An Integrated Interactive ITILv3 Guide for ITSM 7
- Demo: BMC Mobility for IT Service Management
We are in the initial phases of installing Remedy 7.6. A decision has been made to start with Incident Management as the first module. What other supporting applications would be needed for this module to be installed?
Hi Mark,
You need to have a valid AR Server and any pre-requisites for installing ARServer.
When we run Incident Mgt installer, it will import all the forms and workflows that are required.
We have oracle 9I and are setting up a stand alone box with Remedy 7.6.03. We cannot run the cetup.sh off of the cd so we are going to copy it onto the database server. My question is does it matter where we put the setup.sh file? If so, what dir should we create and where?