Archive for February, 2010

Webinar: Implementing Process Automation for BMC Remedy Applications

February 18th, 2010


Webinar: Implementing Process Automation for
BMC Remedy Applications

Tuesday 23rd February 12:00-12:45pm EST.

Register Now

In just 45 minutes, learn how you can build and automate graphical processes in Remedy using Abydos Designer.

Abydos are pleased to annouce that we will be holding a webinar on Abydos Designer, the Remedy Graphical Process Design Tool for BMC Remedy applications on Tuesday 23rd February at 12:00 Noon Eastern Standard Time.

Abydos Designer is a tool for process designers that provides a graphical interface to build processes that can be executed on Remedy without the need to develop new applications or customise existing applications or templates. Abydos Designer is particularly beneficial for systems that require multiple different processes and tasks depending on the type of request such as Change Management, Service Request Management and Incident/Problem Management.

The benefits of using Abydos Designer with BMC Remedy are:

Processes that fit the business – Abydos Designer allows you to implement processes that fit the business exactly without having to customise existing bespoke or out of the box applications. Business users get what they want – Business users know what they are getting as they are able to understand and review the process in graphical form exactly as it is implemented. Fast Deployment at lower Cost – Process designers use a simple graphical interface to implement processes without needing to customise Remedy. Reduced Support and Upgrade Costs – Remedy Administrators have reduced time and effort in supporting the Remedy applications as there is no additional development or customisation. Significant effort is also saved in upgrading as Remedy applications are not customised. Streamlined processes – Abydos Designer allows the automation of processes through the implementation of automated actions removing the necessity of manual intervention where possible.Adherence to management, compliance and audit requirements – Not only is the process diagram a self documenting description of the process as implemented but also the Abydos Request Tracker provides a diagrammatic view of the current status and historical flow of every transaction through the process. Simplified User Interface – Abydos Designer enables decision trees to be built quickly to provide a simplified user interface for data required to support processes. This ensures user productivity and consistent quality data Automated Version Control – Abydos Designer includes automated generation of version-stamped processes so that you can easily roll-back to or report on usage of previous versions without the need to get into any workflow development.If you feel you could benefit from any of the features listed above, perhaps Abydos Designer could help you as it has helped our other customers.

Webinar Information

To join us for the live webinar on Tuesday 23rd Feb at 12:00 Eastern, click on this link to register: Abydos Designer Webinar

Received this mail today from Abydos about the webinar, interested people do register to know about the new product and its capabilities.

Beta release of ARSmarts Grapher

February 15th, 2010

Announcing the ‘ARSmarts Grapher’ public beta testing program

The ARSmarts Grapher module allows you to quickly generate a graphical representation of all relationships or data flow between the Forms of your AR System application.
The ‘Grapher’ module is completely integrated with the other popular ARSmarts functionalities. Using ARSmarts Navigator, open the objects of the Graph to check the details and further navigate your AR System workflow. Generate documentation for all the objects included in the Graph using ARSmarts Documenter.

The layout of the Graphs generated by ARSmarts can be entirely customized by moving the Forms to different locations, modifying the field orders, … You can also hide some Forms or Links so that the Graph focuses only on what you want to show.
Graphs can be printed from ARSmarts, or saved as images to be included in your regular documentation.

Register here to participate to the Beta Program (with Register being the Register button).

Screen Shot:

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