Archive for February 5th, 2010

AR System File Locations

February 5th, 2010

This list consist of the various files needed by and created by the AR System User Tool and Notification Tool.

The directory where the AR System executables are installed is referred to in this section as <ar_install_dir>

The directory specified to hold the user’s configuration information is referred to here as <ar_config_dir>

AR System User Tool Files

User Tool Executable <ar_install_dir>\aruser.exe
User Tool Control DLLs <ar_install_dir>\miscdll.dll
<ar_install_dir>\sh20w16.dll
<ar_install_dir>\sh21w16.dll
Macros <ar_config_dir>\arcmds\<macro_name>.arq
User Defaults <ar_config_dir>\<schema_name>.ard
User Views <ar_config_dir>\<schema_name>.arv
Schema Definitions <ar_config_dir>\<schema_name>.arf
Configuration File <ar_config_dir>\ar.ini
AR Servers <ar_config_dir>\ar
Custom Report Design <ar_config_dir>\arcmds\<report_name>.arr
Custom Report Printer
Setup
<ar_config_dir>\arcmds\<report_name>.arp
Default Printer Setup <ar_config_dir>\prsetup.arp
Windows User Tool
HTML Documentation
<ar_install_dir>\html\win\*.htm
<ar_install_dir>\html\win\*.gif
Motif User Tool
HTML Documentation
<ar_install_dir>\html\motif\*.htm
<ar_install_dir>\html\motif\*.gif
Help Information <ar_install_dir>\arindex.hlp
DDE File <ar_config_dir>\dde.ini

Notification Tool Files

Notification Tool Executable <ar_install_dir>\notifier.exe
Configuration File <ar_config_dir>\ar.ini
Notify Servers <ar_config_dir>\ar
Notification Tool Message
Log
<ar_config_dir>\config.lst
Help Information <ar_install_dir>\ntindex.hlp

Source: Virginia University Site

ITSM in cloud: Webinar and On Demand Demo by BMC

February 5th, 2010

Received this invite from BMC to attend the webinar related to ITSM availability as SaaS. There is an on demand demo on the same day for ITSM 7.6 don’t miss it.

Read the invite here…..

BMC Software invites you to attend the following Web seminar. This event requires registration.

Now Available in the Cloud: BMC’s Industry-leading IT Service Management Solution
Date and Time:
February 9, 2010 10:00 am, Central Standard Time (GMT -06:00, Chicago)

BMC Remedy IT Service Management Suite is now available On Demand (via “Software as a Service,” or SaaS). The On Demand solution is based on BMC’s industry-leading service management suite, which lets you quickly resolve business-critical incidents, reduce risk, and enforce service-level agreements - without any on-premise support requirements.

BMC Remedy IT Service Management Suite On Demand is the only Cloud-based solution that delivers an enterprise-class service management suite, natively built on BMC Atrium Configuration Management Database (CMDB) and provides customers with a self-service model.

Learn more about how this unique on-demand service management suite can help you. Register for the Webinar today

Register Here

Once the host approves your registration, you will receive a confirmation email message with instructions on how to join the event.

For assistance
You can contact BMC Software at:
bmcwebinars@bmc.com