This information will def. help many people

Updated > Add the ability to specify a different Mid-Tier path as not all paths match the server and port. NOTE: You only need to specify the Mid-Tier path and port, not the fully qualified path as this is parsed and built within the program:

e.g

Server = RemedyS01

Mid-Tier = RemedyS03.Company.com:8080

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Remedy Restore Tool Version 1.1
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This tool will update the forms and server settings with the server name entered. This can be used when restoring a Production DB to another environment, such as Pre-Production, where the server information needs to be updated to correctly reflect the current system.
The Tool performs the following

> Stops the Email Engine Service in Windows
> Disables Email Boxes in Remedy form “AR System Email Configuration”
> Updates the following Server Information:
– Default Web Path
– Server Name
– Server Alias
> Updates Report form entries with new Server Name (@@ = current server)
> Updates HelpFile URL pointers in “SHARE:Application_Properties” form
> Updates Survey URL in SYS:Application form
> Updates CAI:AppRegistry records
> Updates BMC.CORE.CONFIG:BMC_FederatedInterface records
> Updates SRM settings, if SRM installed, to point to correct web path
> Updates Server Group information.
– Server Group Name
– Server Group Member
– Disable Admin Functions, where selected

This uses the .NET ARAPI7.5 and requires a minimum of V2.x of the Microsoft .NET framework to be installed.
This can be run remotely to the machine if the server name can be reached over a network, although the Email Service may not be stopped due to privileges.