Archive for June, 2011

Webinar: Is a SaaS-based or on-premise ITSM solution right for you?

June 28th, 2011

 

Is a SaaS-based or on-premise ITSM solution right for you?

SaaS isn’t for everyone. It may not even be for you. Although we’d love to bend your ear on the benefits of moving your IT service desk to the cloud, the bottom line is that there is no one size fits all approach.

SaaS vs. on-premise – choosing the model that’s right for you is a great webinar that guides you to the best delivery model for your business needs. It steers you through the myriad of people, process, technology, and financial considerations that are essential to making an informed (and successful) decision.

View this webinar today and learn:

  • Why company size doesn’t matter in making the SaaS vs. on-premise decision
  • The pros and cons of outsourced, managed, SaaS, and onsite delivery models
  • If you choose SaaS, how do you get started?
  • What to look for in an ITSM vendor, SaaS and on-premise

Webinar:
SaaS vs. on-premise – choosing the model that’s right for you

Recorded: Tuesday, June 7, 2011

Featured Speaker:
Chris Williams, BMC Software

Register here

AR System .NET and COM API 7.6.4

June 16th, 2011
Credits: Uploaded by Apajee on BMCDN





Current Version:

7.6.4 RTM (candidate) - 7.6.4.27718

     (Date: 01/18/2011)

-  7.6.4 version 

- ExpandMenu API has a new overloaded version introducing two new parameters maxRetrive and numMatches.

- MergeEntry API has a new overloaded version introducing two new parameters qualification and multimatchoption.

- CreateOverlay and CreateOverlayFromObject are the two new API's introduced for the Overlay feature.

- Fixed an issue that caused Get Active Link call throwing out of bound exception with Service call action without input mapping.

- SetGetEntry is the new API introduced for updating an entry in a form and getting the entry with values for given fields in a single call.
- Fixed an issue that caused the SetActiveLink API not able to save the RunIf condition.  



Previous drops:
7.5.3397.30568 
     (Date: 04/22/2009)
-  7.5 version 
-  fixed an issue related to ExportData when more than 100 entries are to be exported.

 

 

Download link
%d bloggers like this: