Archive for September, 2011

How to track object changes in BMC Remedy using Developer Studio Plugin

September 26th, 2011

This neat little plugin was developed by Ashish Thakur and posted on to BMCDN. This plugin if it works properly can be used to track all the changes happened in the remedy workflow objects from an hotfix, service pack update or an application upgrade on the system.

 

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BMC Remedy Developer Studio Unsupported Snapshot utility to determine what has changed after a hot fix, service pack or application upgrade to system.
It also creates list of overlay objects whose base objects have been changed.

 

It makes it easy for users to determine which objects were altered and it makes it easy  to open the affected overlays and their base objects,
so that they can apply changes to overlays.

 

This is not a supported part of the product release and offered “as-is” for your use with no guarantee or warranty.
This plug-in needs 7.6.04 BMC Remedy Developer Studio.

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Installing this plug-in

1. Stop BMC Remedy Developer Studio if it is already running.

2. Copy com.bmc.arsys.studio.snapshot.ui_7.6.4.***.jar to <DeveloperStudioInstallDirectory>/plugins

3. Open file <Devstudio>/devstudio.ini.
This plug-in does not support java 1.5, make sure the -vm argument has java 1.6 path
Change the max heap size to at least 1024m.
It is highly recommended to use it on 64 bit windows with 64bit Devstudio.
-vm
C:\Program Files\Java\jdk1.6.0_21\jre\bin\javaw.exe
-vmargs
-Xms64m
-Xmx1024m

 

3. Start BMC Remedy Developer Studio

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How to find changed objects?

 

Launch Developer Studio in Best Practice Customization Mode.

Snapshot wizard can be launched from “Snapshot” popup on server node (top level) of AR Server Navigator.

Wizard gives you two option

1. Capture snapshot.
Before you apply hotfix/servicepack/upgrade, capture snapshot of your server.
This will be used later in step 2 to find the modified object.
Note: This snapshot is stored in “AR System: Snapshots” form. Do not delete this form or its entries after capturing snapshot.

 

2. Create working list of modified object
Once you are done with hotfix/servicepack/upgrade, use this option which will create working list of
– List of modified base objects
– List of overlay objects where base has changed.

 

It also generates the Migrator instruction xml file for the changed objects in the specified folder.
If folder is not specified, instruction xml file is created in Devstudio workspace directory
NOTE : Do not perform any operation on Devstudio when Snapshot is in progress.
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Download it from here

ARSLIST Awards at WWRUG11

September 22nd, 2011

WWRUG conference ARSLIST awards session…

Dan and Kelly on stage

Farthest traveller at the WWRUG11 conference
Siriam Poramattakorn from Bangkok Thailand

ARSLIST about 6800 posts last year
Server delivers approximately 65000 emails each day

BMC customer awards (Doug Mueller)
Con-Agra foods, Dev Technologies, Research In Motion

Doug Mueller explained why Twinkies are significant food items at RUG’s (yes, they are “food”)

Longest Thread
“Field ID outside of reserved range – warning”

Most intriguing subject line
“Smart Phone browser compatibility -Dolphin”

Most off topic
“We are looking for control-M experts on the east coast” (deteriorated into discussion of breast feeding) (Column IT)

Wake up and smell the coffee awards
(most posts)
Joe D’Souza (281 in past year) (Joe also picked up his MVP award from last year)

Most valuable poster
Misi Mladoniczky

Dan and Misi

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