Archive for May, 2012

WWRUG12 Conference October 15 – 19, 2012 – San Jose, California

May 31st, 2012

WWRUG12 – Sharing Tools, Technology and Training
October 15 – 19, 2012 – San Jose, California

wwrug12

World Wide Remedy Users Group (WWRUG) is an independent conference representing the interests of our ARSlistâ„¢ subscribers, WWRUG members, and all customers and business partners focused on the Action Request System, and the array of related applications and products.

The WWRUG annual conference is organized and planned by WWRUG, Inc. with the support of sponsorships by BMC Software, Inc. and other Remedy Partners. Presentations are delivered by a combination of BMC Staff, Partners and Customers. All of which culminate into an invaluable week of user-driven content, business-driven events and social networking.

Please visit us often as we continue to work towards our next event taking place on October 15 to 19, 2012 in San Jose, California.

Conference Registration Link

Hotel Reservation Link

Demo: BMC Remedyforce Service Desk Overview

May 22nd, 2012

BMC Remedyforce Service Desk Overview

Watch a 4 min demo of how BMC RemedyforceService Desk works on cloud

Description:
RemedyForce Cloud: A New Platform for Simple and Fast IT Service Management. The RemedyForce Cloud brings together a broad set of IT service management capabilities with the power of the force.com platform and ecosystem. Customers using these solutions report a 40% decrease in support costs, resolution of 75% of issues on the first call, and tens of millions of dollars in ongoing operational savings.

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