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	<title>Remedies for Remedy &#187; Service Desk</title>
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		<title>Service Desk that can be carried in your pocket</title>
		<link>http://remediesforremedy.com/2009/08/service-desk-that-can-be-carried-in-your-pocket/</link>
		<comments>http://remediesforremedy.com/2009/08/service-desk-that-can-be-carried-in-your-pocket/#comments</comments>
		<pubDate>Mon, 10 Aug 2009 12:40:14 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[AR System]]></category>
		<category><![CDATA[Change Management]]></category>
		<category><![CDATA[Integrations]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[Tools and Integration]]></category>
		<category><![CDATA[AR server]]></category>
		<category><![CDATA[arsystem 7.5]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[BMC alternatives]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[incident management 7.5]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[itsm 7.5]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[problem management 7.5]]></category>
		<category><![CDATA[remedy]]></category>
		<category><![CDATA[Remedy 7.5]]></category>
		<category><![CDATA[Tips and Tricks]]></category>
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		<guid isPermaLink="false">http://remedy75.wordpress.com/?p=197</guid>
		<description><![CDATA[You don&#8217;t carry laptop to a vacation in Hawaii, just to avoid ending up in working all night on the issues back at the office. The days of happy and peaceful vacation are over for BMC Service Desk and ITSM users or managers, your tickets will follow where ever you go and not allow you [...]]]></description>
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		<slash:comments>4</slash:comments>
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		<title>BMC Remedy ITSM 7.5 Demo by Sam, Tiberone</title>
		<link>http://remediesforremedy.com/2009/08/bmc-remedy-itsm-7-5-demo-by-sam-tiberone/</link>
		<comments>http://remediesforremedy.com/2009/08/bmc-remedy-itsm-7-5-demo-by-sam-tiberone/#comments</comments>
		<pubDate>Sat, 08 Aug 2009 13:16:37 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[CMDB]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[Remedy 7.5]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[AR server]]></category>
		<category><![CDATA[AR System]]></category>
		<category><![CDATA[arsystem 7.5]]></category>
		<category><![CDATA[BMC Remedy]]></category>
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		<category><![CDATA[helpdesk]]></category>
		<category><![CDATA[incident management 7.5]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[itsm 7.5]]></category>
		<category><![CDATA[remedy]]></category>
		<category><![CDATA[service desk 7.5]]></category>
		<category><![CDATA[SRM]]></category>
		<category><![CDATA[Tool]]></category>

		<guid isPermaLink="false">http://remedy75.wordpress.com/?p=289</guid>
		<description><![CDATA[This demo from Sam, of TiberOne is under 5min and explians key changes in ITSM 7.5 version. Key features covered in video are mouse over feature on Incident forms, Imapact integration, Process overview, Atrium Usability and many more,&#8230;&#8230; Check out the video here: They have 4 more videos, will post it soon, or check it [...]]]></description>
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		<slash:comments>5</slash:comments>
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		<title>BMC Service Desk 7.5 is Endorsed by APM Group (ITIL)</title>
		<link>http://remediesforremedy.com/2009/07/bmc-service-desk-7-5-is-endorsed-by-apm-group-itil/</link>
		<comments>http://remediesforremedy.com/2009/07/bmc-service-desk-7-5-is-endorsed-by-apm-group-itil/#comments</comments>
		<pubDate>Wed, 22 Jul 2009 04:25:35 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[AR System]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[incident management 7.5]]></category>
		<category><![CDATA[ogc]]></category>
		<category><![CDATA[remedy]]></category>
		<category><![CDATA[service desk 7.5]]></category>

		<guid isPermaLink="false">http://remedy75.wordpress.com/?p=107</guid>
		<description><![CDATA[The only helpdesk software tool that is certified and endorsed by ITIL foundation is BMC Service Desk 7.5 The APM group which accredited ITIL on behalf of OGC, UK Govt. has 3 levels before endorsing any tool with ITIL ready stamp. The Bronze, Silver and Gold levels are issued by the testing stage in which [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>BMC Remedy ITSM Service Desk 7.5 Demo</title>
		<link>http://remediesforremedy.com/2009/06/service-desk-7-5-demo/</link>
		<comments>http://remediesforremedy.com/2009/06/service-desk-7-5-demo/#comments</comments>
		<pubDate>Fri, 26 Jun 2009 04:23:41 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[ITSM]]></category>
		<category><![CDATA[Remedy 7.5]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[AR System]]></category>
		<category><![CDATA[arsystem 7.5]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[bmc remedy 7.5]]></category>
		<category><![CDATA[incident management 7.5]]></category>
		<category><![CDATA[itsm 7.5]]></category>
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		<category><![CDATA[service desk 7.5]]></category>

		<guid isPermaLink="false">http://remedy75.wordpress.com/?p=49</guid>
		<description><![CDATA[Hi Guys, I got the link for service desk 7.5 UI demo, dont know how long it will stay up, so take a quick look when u can Here are the details Announcement: Service Desk 7.5 preview (recorded session) Service Desk 7.5 preview session available using the following link: https://www.livemeeting.com/cc/bmcsoftware/view Recording ID: NTK482 Attendee Key: [...]]]></description>
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