Archive for the ‘WWRUG’ category

What will BMC service desk will look like in 2020?

August 23rd, 2012


Watch out for the keynote of the year…



Other keynotes at WWRUG12

WWRUG12: Keynote Speakers and Topics Announced

August 22nd, 2012

WWRUG12: Keynote Speakers and Topics Announced


The keynote sessions for this year’sWWRUG12 event will feature 2 speakers from BMC and our own Kelly Deaver & Daniel Bloom of the WWRUG Team.


Kelly and Daniel will mostly give updates on the this years new and updated events that attendees can enjoy and other details related to WWRUG12 on October 16, 2012 in San Jose, CA.




Other 2 keynote speeches from BMC side

Simmon King

   “Remedy SHHHHH It’s coming – ITSM V8.0 is in the loading bay”
     Speaker: Simon King Director of Remedy Product Management & Business Service Management Evangelist, BMC Software

   “Service Desk 20/20 – a clear view of the future”
    Speakers: Doug Mueller Chief Architect, Service Support, BMC Software
Kia Behnia, CTO, BMC Software

More Info: WWRUG12 Conference October 15 – 19, 2012 – San Jose, California

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