Archive for the ‘Tools and Integration’ category

Free Remedy Dairy field Editor from Software Tool House

October 7th, 2010

The Software Tool House Diary Editor allows you to edit any historical entry in any Remedy ARS Form’s Diary Field. Diary Editor functions by updating only the records’ diary field contents using a Merge. In effect, it is similar to exporting the records’ data, editing it manually (and carefully), and importing that data back into the record. All Remedy server authentications and workflow are adhered to. Merge filters are fired or can be inhibited.

Licensing
The Diary Editor is licensed annually on a server-by-server basis. Licenses are free.
Limitation of Liability
This program is provided “as-is”. We are in no way liable for any losses arising from your use of this program. It is your responsibility to evaluate this program. It is your responsibility to backup and protect your data.
Remedy Permissions
You need Administrator rights to use Diary Editor. Your Administrator can open it to all users.
Download
You may download the Diary Editor anytime. Once you have filled in the License request form, you will receive a license key.

Announcement: ARInside 3.0.1 released

September 15th, 2010

ARInside: Remedy Documentation Generator

ARInside generates a static set of HTML files that provide a means for navigating Remedy workflow.

As posted on ARSList

Hello List,

I’m pleased to announce the release of ARInside 3.0.1. You can find the latest downloads and documentation at http://arinside.org/downloads
Please post bug-reports or feature-requests at http://arinside.org/newticket

Here is a short list of changes since last version:

Enhancements:
All command line options except ini (-i) are now optional (all settings are configurable within the ini file)
New command line option “-o” to specify the output directory
All objects are now loaded with the ARGetMultiple-functions to improve performance
Internal object and memory usage optimized
You can now blacklist images
Now the filename/URL of the pages is generated by the object name instead of a consecutive number
(you can use the OldNaming setting to enabled the old file naming)
Added linux & SunOS platform support
Program stops if TargetFolder points to the root directory [#64]

Fixed Defects:
No attachment fields were listed for attachment pool [#82]
Server informations were displayed incorrectly (wrong value for wrong server info)
Rare crash while decoding qualifier fixed [#78]
fixed: Loading of groups using server version 6.3
fixed: crashing during “Checking filter references” using server version 6.3
fixed: crash while documenting schema details using server version 6.3 (was caused by audit documentation)
fixed: objects with leading space(s) weren’t listed currectly (crashed in some cases)

John