Posts Tagged ‘7.6.03’

1st Anniversary: RemediesForRemedy.com

September 1st, 2010

Hi Everyone,

It has been a year that I have started posting on the blog – Remedies For Remedy and there are amazingly 150+ posts and 250+ user comments. This is an amazing thing for new blog with limited scope for writing and exploring. There are several things that I have learned over the past year researching and reading new topics for this blog and got in touch with many new SME’s who have vast experience in this field. One of the highlight’s of the whole year is an online chat interview with Doug Mueller, Co-Founder and Architect of Remedy. (Read the post here), it was insightful and entertaining at the same time.

Many posts covered news and happenings of Remedy world, like new software releases and conference details. Events like WWRUG09 a extensively covered for all the people who were unable to impress their manager’s for a week’s break in Las Vegas (Read all the posts related to WWRUG09 here). There are many posts that have informed remedy users all over the world about virtual conferences that were held by BMC and remedy related companies. A series of posts covered a category called Remedy 101 which touched the basics of Remedy and I wish to write more an more posts in this category next year. (Check out the category Remedy 101 here). Also check out the time line graph for the Remedy releases here.

I would like to talk a little about the worldwide reach of this blog, with 150+ posts it attracted 10,000+ unique visitors and generated more than 80,000 page views from 136 countries around the world, for new blog with out any reputation and limited content, I would say its a lot :) Each day, week and month, the user reach is increasing and the return rate of the users has been tremendous . I have planned for a better year a ahead and hoping to post an extensive list of posts related to Remedy 7.6.03 including all the new and improved features. I have received many requests from users for posts related to ITSM and  I happy to say there will be a new series of posts to cover all the modules in the near future.

If you have any comments, suggestions, requests or any feedback, please do reach me to make this place better. I am also looking for guest writers who can share their experiences and knowledge and you are always welcome here.

Spread the word, Stay tuned, and Stay informed….

Namaste,

Venkat Maddala

venkat@remediesforremedy.com

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Posted in Misc

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BMC Remedy AR System 7.6.03 documentation released

August 27th, 2010

Hi every one,

Good news for all the remedy people, new release of BMC Remedy AR System is on its way and the related documentation is readily available on BMC support site. I have used the new release for more than a month now in its beta phase on windows VM and I have to say installation of ITSM is not a night mare anymore. With the stacked installer its painless and quick to install and configuring. I will write a series posts on the new and improved features of 7.6.03 version. Believe me, there are many things that I want to talk about and most of the new things in this release will change the way we do things in remedy everyday.

Oh, here is the excerpt from David Easter note on 7.6.03 release as posted on ARSlist

BMC Remedy ARSystem

“Hi All,

I’m pleased to announce that AR System 7.6.03 was Released to Manufacturing (RTM) on August 20, 2010 and thus will GA very soon.  A customer’s chosen method of distribution (web vs. DVD, legacy vs. Suite) will have an effect on when the GA product is available, so different customers may gain access to it at different times.  However, I expect at this time that all distribution methods will be fulfilled by September 10th  2010.

The documentation for 7.6.03, though, has already been posted to Support Central, so I wanted to let folks know that they can see the official documentation of what is new in 7.6.03 today, even before the GA code may become available.  The What’s New document can be found here:

What’s New: BMC Remedy Action Request System 7.6.03 PDF<http://documents.bmc.com/supportu/documents/80/99/168099/168099.pdf>

The other documentation guides have also been posted, so you can review it all if you so desire.   The general documentation page can be found here: http://webapps.bmc.com/support/faces/prodversion.jsp?prodverseqid=180461

While I will do what I can to answer general questions on the ARSList about AR System 7.6.03, please remember that my participation in this forum is voluntary and in addition to my other duties at BMC.   Please proper channels (e.g. Support, your BMC sales representative or partner, etc.) where appropriate for issues that require an official response.

Thanks, enjoy and see you at WWRUG10 to talk in person about this exciting new release of AR System.

-David J. Easter
Sr. Product Manager, Enterprise Service Management
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.“

So, stay tuned to update yourself about the latest happenings in the remedy world, will be posting several posts in coming weeks to discuss the new BMC Remedy AR System 7.6.03 release.

Cheers,
Venkat Maddala


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Posted in News, Remedy 7.6.03

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