Posts Tagged ‘arsystem 7.5’

Demo: BMC Mobility for IT Service Management

July 19th, 2011

Gain business advantage with mobile incident, problem, change, asset, and self-service apps

Use smartphones and tablets to manage trouble tickets, asset records, service requests, and changes from anywhere, at any time

With BMC Mobility for IT Service Management, you will:

  • Manage incidents, problems, asset records, and change requests with mobile apps
  • Offload calls to your help desk or service desk
  • Escalate issues and respond to assigned incidents anywhere, anytime
  • Enter assets the minute they arrive; notify staff when ready to deploy; and track when released
  • Enable business users to select, submit, update, and track service requests
  • Receive change requests; view by priority, location, and business impact; then respond from the road
  • Select, submit, review, approve, amend, or cancel service requests — even while away from the office
  • Access real-time snapshots of key performance indicators for IT service support

How to enable DEP – Data Execution Prevention for ARS installation

April 12th, 2011

Follow the steps mentioned in the screen shot for enabling the system to run in unrestricted mode for installing Action Request System Remedy product installations.

This screen will not always shown while running the installer, it is shown when I ran the setup.exe as an Administrator on Windows 7 professional.

 

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