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	<title>Remedies for Remedy &#187; BSM</title>
	<atom:link href="http://remediesforremedy.com/tag/bsm/feed/" rel="self" type="application/rss+xml" />
	<link>http://remediesforremedy.com</link>
	<description>Its all about Remedy</description>
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		<title>Mastering BSM: Practical Application of ITIL v3</title>
		<link>http://remediesforremedy.com/2010/07/mastering-bsm-practical-application-of-itil-v3/</link>
		<comments>http://remediesforremedy.com/2010/07/mastering-bsm-practical-application-of-itil-v3/#comments</comments>
		<pubDate>Fri, 23 Jul 2010 14:29:21 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[ITIL V2]]></category>
		<category><![CDATA[ITIL V3]]></category>
		<category><![CDATA[remedy]]></category>

		<guid isPermaLink="false">http://remediesforremedy.com/?p=1680</guid>
		<description><![CDATA[Mastering BSM: Practical Application of ITIL v3






             

Related posts:Video: ITIL Version 3 Certification Examination Tips
5 free ITIL V3 Booklets for quick reference
ITIL in 1000 words
ITIL Version 3 Lifecycle Process Model from OGC
61 videos &#8211; Introduction to ITIL V3 foundations from CSU
]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2010/07/mastering-bsm-practical-application-of-itil-v3/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Interactive BSM BluePrint with related links</title>
		<link>http://remediesforremedy.com/2010/06/interactive-bsm-blueprint-with-related-links/</link>
		<comments>http://remediesforremedy.com/2010/06/interactive-bsm-blueprint-with-related-links/#comments</comments>
		<pubDate>Fri, 11 Jun 2010 18:15:42 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[BSM]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[cms]]></category>
		<category><![CDATA[IM]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[remedy]]></category>
		<category><![CDATA[remedy 7.6]]></category>
		<category><![CDATA[Service]]></category>

		<guid isPermaLink="false">http://remediesforremedy.com/?p=1635</guid>
		<description><![CDATA[Check out the flash based BSM related tools map created by BMC, it has backend pages related to each application that is mentioned on the image.

From the diagram above, it is clear that BMC places CMDB/CMS at the center or heart of all IT operations and builds all kinds of applications that deal with request, [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2010/06/interactive-bsm-blueprint-with-related-links/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Beta release of ARSmarts Grapher</title>
		<link>http://remediesforremedy.com/2010/02/beta-release-of-arsmarts-grapher/</link>
		<comments>http://remediesforremedy.com/2010/02/beta-release-of-arsmarts-grapher/#comments</comments>
		<pubDate>Mon, 15 Feb 2010 17:28:10 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Action Request System]]></category>
		<category><![CDATA[AR server]]></category>
		<category><![CDATA[AR System]]></category>
		<category><![CDATA[ARSmarts]]></category>
		<category><![CDATA[arsystem 7.5]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[BMC alternatives]]></category>
		<category><![CDATA[BMC Remedy]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[Integrations]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[reporting tool]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[SRM]]></category>
		<category><![CDATA[Tips and Tricks]]></category>
		<category><![CDATA[Tool]]></category>

		<guid isPermaLink="false">http://remediesforremedy.com/?p=1515</guid>
		<description><![CDATA[Announcing the &#8216;ARSmarts Grapher&#8217; public beta testing program
The ARSmarts Grapher module allows you to quickly generate a graphical representation of all relationships or data flow between the Forms of your AR System application.
The &#8216;Grapher&#8217; module is completely integrated with the other popular ARSmarts functionalities. Using ARSmarts Navigator, open the objects of the Graph to check [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2010/02/beta-release-of-arsmarts-grapher/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Chat with Doug Mueller about Remedy Platform and more…Part2</title>
		<link>http://remediesforremedy.com/2009/11/chat-with-doug-mueller-about-remedy-platform-and-more%e2%80%a6part2/</link>
		<comments>http://remediesforremedy.com/2009/11/chat-with-doug-mueller-about-remedy-platform-and-more%e2%80%a6part2/#comments</comments>
		<pubDate>Mon, 30 Nov 2009 18:48:51 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[AR System]]></category>
		<category><![CDATA[Action Request System]]></category>
		<category><![CDATA[AR server]]></category>
		<category><![CDATA[arsystem 7.5]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[BMC Remedy]]></category>
		<category><![CDATA[bmc remedy 7.5]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[Doug Mueller]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[remedy]]></category>
		<category><![CDATA[Remedy 7.5]]></category>

		<guid isPermaLink="false">http://remediesforremedy.com/?p=1206</guid>
		<description><![CDATA[Co-Founder of Remedy Inc.
CTO for the Service Management Business Unit at BMC
Product Architect for Remedy Applications
Check out more articles and details about Doug Mueller here

Here is the transcript of the interview part 2:
(If you haven&#8217;t read the part 1, it is here)
Venkat Maddala: I hear about BMC developing app for iPhone, any news on that?
Doug [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/11/chat-with-doug-mueller-about-remedy-platform-and-more%e2%80%a6part2/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>RIP &#8211; ITIL V2</title>
		<link>http://remediesforremedy.com/2009/11/rip-itil-v2/</link>
		<comments>http://remediesforremedy.com/2009/11/rip-itil-v2/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 18:00:39 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[ITIL Process Model]]></category>
		<category><![CDATA[ITIL V2]]></category>
		<category><![CDATA[ITIL V3]]></category>
		<category><![CDATA[ITIL V3 Certification]]></category>
		<category><![CDATA[itsmf]]></category>
		<category><![CDATA[ogc]]></category>

		<guid isPermaLink="false">http://remediesforremedy.com/?p=1094</guid>
		<description><![CDATA[Information Technology Infrastructure Library Version 2 is going down on 30 June 2010
Here is the brief note posted on OGC site:
&#8220;In June 2009 OGC announced that itSMF International 1 were undertaking a survey of the IT Service Management community to seek views on the uptake of ITIL version3 and the need to retain ITIL version2.
The [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/11/rip-itil-v2/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>ITIL Timeline in a simple graph</title>
		<link>http://remediesforremedy.com/2009/11/itil-timeline-in-a-simple-graph/</link>
		<comments>http://remediesforremedy.com/2009/11/itil-timeline-in-a-simple-graph/#comments</comments>
		<pubDate>Tue, 03 Nov 2009 19:14:44 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[GITMM]]></category>
		<category><![CDATA[ISMA]]></category>
		<category><![CDATA[IT Management]]></category>
		<category><![CDATA[ITIL V2]]></category>
		<category><![CDATA[ITIL V3]]></category>
		<category><![CDATA[ITIL V3 Certification]]></category>
		<category><![CDATA[ogc]]></category>
		<category><![CDATA[Timeline]]></category>

		<guid isPermaLink="false">http://remediesforremedy.com/?p=1136</guid>
		<description><![CDATA[ITIL Timeline from the start till today&#8230;.
Details:
1970*: IBM starts research on quality service delivery called information Systems Management Architecture (ISMA).
More Info: ftp://service.boulder.ibm.com/software/emea/de/tivoli/eb-itil-it-serv-mgmt.pdf
1980: IBM publishes Volume I of the IBM Management series titled &#8220;A management System for the Information Business&#8220;, first public edition ofISMA.
More Info: http://en.wikipedia.org/wiki/Management_information_system
1986: CCTA authorizes a program to develop a common set of operational [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/11/itil-timeline-in-a-simple-graph/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What&#8217;s new in BMC Atrium Core 7.5.0 and Remedy 7.5.0</title>
		<link>http://remediesforremedy.com/2009/10/whats-new-in-bmc-atrium-core-7-5-0-and-remedy-7-5-0/</link>
		<comments>http://remediesforremedy.com/2009/10/whats-new-in-bmc-atrium-core-7-5-0-and-remedy-7-5-0/#comments</comments>
		<pubDate>Wed, 21 Oct 2009 11:55:42 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[AR System]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[Remedy 7.5]]></category>
		<category><![CDATA[AR server]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[BMC Remedy]]></category>
		<category><![CDATA[bmc remedy 7.5]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[cmdb7.5]]></category>
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://remediesforremedy.com/?p=844</guid>
		<description><![CDATA[What&#8217;s new in BMC Atrium Core 7.5.0 and Remedy 7.5.0
A 36 page presentation which includes:

What’s New in Action Request System 7.5.00
 What’s New in Atrium Core 7.5.00
 Compatibility
Unified Installer
IDE &#8211; Integrated Development Environment
Enhanced UI 
Flex based flashboards
Enhanced Approved Console
Improved overall performance
Enhanced Atrium Core 7.5
Atrium Integrated Engine
Product Catalog
Service Catalog
Atrium Impact Simulator


Originally posted on BMCDN by vwiles
Namaste
Venkat






  [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>NEWS:BMC Announces Intent to Acquire Tideway</title>
		<link>http://remediesforremedy.com/2009/10/newsbmc-announces-intent-to-acquire-tideway/</link>
		<comments>http://remediesforremedy.com/2009/10/newsbmc-announces-intent-to-acquire-tideway/#comments</comments>
		<pubDate>Tue, 20 Oct 2009 15:10:43 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[AR System]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[BMC Remedy]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[tideway]]></category>

		<guid isPermaLink="false">http://remediesforremedy.com/?p=1030</guid>
		<description><![CDATA[


BMC Announces Intent to Acquire Tideway
BMC Software has announced it has entered into a definitive agreement to acquire privately-held Tideway, a leading provider of IT discovery solutions. The acquisition will enhance BMC’s Business Service Management (BSM) platform and help customers gain the deep visibility into IT infrastructure relationships they need to improve service quality, minimize [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/10/newsbmc-announces-intent-to-acquire-tideway/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Order Your Complimentary Copy of VIEWPOINT,  Focus on: IT Governance, Risk, and Compliance</title>
		<link>http://remediesforremedy.com/2009/10/order-your-complimentary-copy-of-viewpoint-focus-on-it-governance-risk-and-compliance/</link>
		<comments>http://remediesforremedy.com/2009/10/order-your-complimentary-copy-of-viewpoint-focus-on-it-governance-risk-and-compliance/#comments</comments>
		<pubDate>Mon, 19 Oct 2009 15:10:27 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[AR System]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[arsystem 7.5]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[BMC Journal]]></category>
		<category><![CDATA[BMC Remedy]]></category>
		<category><![CDATA[bmc remedy 7.5]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[SRM]]></category>
		<category><![CDATA[Viewpoint]]></category>

		<guid isPermaLink="false">http://remediesforremedy.com/?p=1025</guid>
		<description><![CDATA[
Includes insights from BMC customers and partners, as well as experts from BMC and the IT industry
This edition of VIEWPOINT provides advice and practical guidance to help you establish a solid program for IT governance, risk, and compliance.
Highlights include:

&#8220;The Winning Answer: Combining a Top-down and Bottom-up Approach to IT Governance,&#8221; by Scott Crawford of Enterprise Management [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Service Catalog &#8211; What is it, why we need it, and how to build one.</title>
		<link>http://remediesforremedy.com/2009/10/service-catalog-what-is-it-why-we-need-it-and-how-to-build-one/</link>
		<comments>http://remediesforremedy.com/2009/10/service-catalog-what-is-it-why-we-need-it-and-how-to-build-one/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 17:51:51 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[SRM]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[BMC Remedy]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[Service Catalog]]></category>

		<guid isPermaLink="false">http://remediesforremedy.com/?p=899</guid>
		<description><![CDATA[Service catalog is one of the buzz word you hear a lot, organizations want to build a proper service catalog that serves the basic needs of its employees or customers in a simple fashion where one can browse through the services offered by the company.
To get a simple idea about Service catalog and what is [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/10/service-catalog-what-is-it-why-we-need-it-and-how-to-build-one/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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