Posts Tagged ‘CMDB’

BMC ITSM 7.5: Fast-track your ITIL initiatives by up to 50 percent

September 3rd, 2009

The importance of procedures and process is never less in any company, and with changes happening everyday in several departments keeping track of changes and providing best services to the clients is getting tougher. With BMC’s ITSM 7.5 tool see how the risks and cost can be decreased and  customer satisfaction can be increased.

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How do you manage critical business services today? What if IT could view them and ensure any compromise in their delivery is known in advance and quickly restored based on business criticality?

With BMC, you can.

BMC Service Support solutions reduce complexity and make customer support, change management, and asset management integrated and efficient. With BMC, you gain business transparency, visibility, and control across all of service support with one solution:

  • One suite of integrated applications means quicker implementation, accelerated learning curve, and lower TCO
  • One partner for industry-leading software, services, and training means you will fast-track your ITIL initiatives by up to 50 percent
  • One architecture that includes both the leading CMDB and the leading service desk
  • One clear leader in both CMDB and service desk market share

View the 2 min demo of BMC’s Business Service Management  implementation here …. 2 min explanation

For more Information

About BMC – IT Service Management: Lessons learned from the Field.

September 2nd, 2009

Motorola, NIH and Cox Enterprises share ITSM “Lessons Learned” at ITSMF Fusion

Hear directly from Motorola, National Institute of Health, and Cox Enterprises about the challenges that IT organizations face when adopting IT Service Management processes and tools:

  • Balancing people, process, products, and partner
  • How to measure success and determine value

Attend this session “IT Service Management: Lessons learned from the Field” at ITSMF Fusion:

Tuesday, September 22nd
3:15 to 4:15 p.m.

Or, join us at Booth #1913 at any time during the conference to learn tips and tricks on ITSM solutions, Virtualization and more.

Learn more about the ITSMF Fusion conference

Request Free Expo Pass