Posts Tagged ‘documentation’

Webinar: Graphical analysis, development and documentation of Remedy applications

February 17th, 2011
Webinar: Graphical analysis, development and documentation of Remedy applications.

Abydos are pleased to announce that we will be holding a webinar on the latest release of the Abydos Analyser software version 5.2. This tool is used extensively by the BMC Remedy community to accelerate the analysis, development, troubleshooting, documentation and migration of Remedy workflow. Tuesday Feb 22nd at 12:00pm EST, (11:00am Central, 9:00am Pacific, 5:00pm UK, 6:00pm CET).

Register Here

If you cannot attend this webinar but would like to register for the next one or to schedule a private demonstration, please  click here.

Webinar Agenda Abydos are pleased to annouce the release of Abydos Analyser 5.2. This new release includes a complete overhaul of the event diagram so that you can now define starting conditions to filter the output, traverse related events that are triggered from the first and generate detailed documentation, thus further reducing the time to find the root cause of workflow issues.

Using a tool like Abydos Analyser really helps to keep control of multiple Remedy environments by providing a robust analysis, documentation, comparison and migration capability without having to resort to manual searches.

This frees up the administrator to concentrate on the design, security and control of the application, enabling them to provide a better service to their customers.

Feedback from our customer base indicates that on average Remedy Administrators can expect to save around 60% on the time that it would normally take them to complete the same activity using the native Remedy toolset.

For more information, visit the Abydos Analyser product page

Announcement: ARInside 3.0.1 released

September 15th, 2010

ARInside: Remedy Documentation Generator

ARInside generates a static set of HTML files that provide a means for navigating Remedy workflow.

As posted on ARSList

Hello List,

I’m pleased to announce the release of ARInside 3.0.1. You can find the latest downloads and documentation at
Please post bug-reports or feature-requests at

Here is a short list of changes since last version:

All command line options except ini (-i) are now optional (all settings are configurable within the ini file)
New command line option “-o” to specify the output directory
All objects are now loaded with the ARGetMultiple-functions to improve performance
Internal object and memory usage optimized
You can now blacklist images
Now the filename/URL of the pages is generated by the object name instead of a consecutive number
(you can use the OldNaming setting to enabled the old file naming)
Added linux & SunOS platform support
Program stops if TargetFolder points to the root directory [#64]

Fixed Defects:
No attachment fields were listed for attachment pool [#82]
Server informations were displayed incorrectly (wrong value for wrong server info)
Rare crash while decoding qualifier fixed [#78]
fixed: Loading of groups using server version 6.3
fixed: crashing during “Checking filter references” using server version 6.3
fixed: crash while documenting schema details using server version 6.3 (was caused by audit documentation)
fixed: objects with leading space(s) weren’t listed currectly (crashed in some cases)


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