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	<title>Remedies for Remedy &#187; incident management 7.5</title>
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	<description>Its all about Remedy</description>
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		<title>Create Incident ticket in BMC Remedy via Java API</title>
		<link>http://remediesforremedy.com/2009/12/create-ticket-in-bmc-remedy-via-java-api/</link>
		<comments>http://remediesforremedy.com/2009/12/create-ticket-in-bmc-remedy-via-java-api/#comments</comments>
		<pubDate>Mon, 14 Dec 2009 12:52:36 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[AR System]]></category>
		<category><![CDATA[Integrations]]></category>
		<category><![CDATA[API]]></category>
		<category><![CDATA[BMC Remedy]]></category>
		<category><![CDATA[bmc remedy 7.5]]></category>
		<category><![CDATA[incident management 7.5]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[JAVA]]></category>
		<category><![CDATA[java API]]></category>
		<category><![CDATA[Service Desk]]></category>

		<guid isPermaLink="false">http://remediesforremedy.com/?p=1337</guid>
		<description><![CDATA[/* This creates an entry in the form HPD:Help Desk, returns the Entry ID (not Incident Number) to the command line */ import com.bmc.arsys.api.*; public class CreateEntry { public static void main(String[] args) { //Initialize a new ARServerUser object, this is the main object we are using for all actions // for e.g. user=Demo, password=pwd, [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/12/create-ticket-in-bmc-remedy-via-java-api/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
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		<title>BMC Video: How DELL reduced costs and increased perfomance</title>
		<link>http://remediesforremedy.com/2009/10/bmc-video-how-dell-reduced-costs-and-increased-perfomance/</link>
		<comments>http://remediesforremedy.com/2009/10/bmc-video-how-dell-reduced-costs-and-increased-perfomance/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 18:07:11 +0000</pubDate>
		<dc:creator>RfR</dc:creator>
				<category><![CDATA[AR System]]></category>
		<category><![CDATA[AR server]]></category>
		<category><![CDATA[arsystem 7.5]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[BMCtv]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[Dell]]></category>
		<category><![CDATA[incident management 7.5]]></category>
		<category><![CDATA[Installation]]></category>
		<category><![CDATA[Integrations]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[itsm 7.5]]></category>
		<category><![CDATA[remedy]]></category>
		<category><![CDATA[Remedy 7.5]]></category>
		<category><![CDATA[remedy 75]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[Tips and Tricks]]></category>
		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">http://remediesforremedy.com/?p=605</guid>
		<description><![CDATA[Here is the video posted on the BMCtv which features Joshua David, IT Manager from DELL explaining how they managed to reduce the costs and response time and increased the performance. Watch it here&#8230;. &#8220;The Dell IT group is constantly searching for ways to reduce IT costs and to get personnel focused on more innovative [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/10/bmc-video-how-dell-reduced-costs-and-increased-perfomance/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Installation order of BMC AR System Remedy 7.1 and ITSM 7.0</title>
		<link>http://remediesforremedy.com/2009/09/installation-order-of-bmc-ar-system-remedy-7-1-and-itsm-7-0/</link>
		<comments>http://remediesforremedy.com/2009/09/installation-order-of-bmc-ar-system-remedy-7-1-and-itsm-7-0/#comments</comments>
		<pubDate>Fri, 04 Sep 2009 13:24:20 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[AR System]]></category>
		<category><![CDATA[Remedy 7.5]]></category>
		<category><![CDATA[AR server]]></category>
		<category><![CDATA[arsystem 7.5]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[cmdb7.5]]></category>
		<category><![CDATA[helpdesk]]></category>
		<category><![CDATA[incident management 7.5]]></category>
		<category><![CDATA[Installation]]></category>
		<category><![CDATA[Integrations]]></category>
		<category><![CDATA[IT Management]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[itsm 7.5]]></category>
		<category><![CDATA[remedy]]></category>
		<category><![CDATA[remedy 75]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[service desk 7.5]]></category>
		<category><![CDATA[SRM]]></category>
		<category><![CDATA[SRM 7.5]]></category>

		<guid isPermaLink="false">http://remedy75.wordpress.com/?p=449</guid>
		<description><![CDATA[Installation order of BMC Action Request System Remedy and ITSM tools.]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/09/installation-order-of-bmc-ar-system-remedy-7-1-and-itsm-7-0/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>BMC ITSM 7.5: Fast-track your ITIL initiatives by up to 50 percent</title>
		<link>http://remediesforremedy.com/2009/09/bmc-itsm-7-5-fast-track-your-itil-initiatives-by-up-to-50-percent/</link>
		<comments>http://remediesforremedy.com/2009/09/bmc-itsm-7-5-fast-track-your-itil-initiatives-by-up-to-50-percent/#comments</comments>
		<pubDate>Thu, 03 Sep 2009 13:12:40 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[AR System]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Remedy 7.5]]></category>
		<category><![CDATA[AR server]]></category>
		<category><![CDATA[arsystem 7.5]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[cmdb7.5]]></category>
		<category><![CDATA[helpdesk]]></category>
		<category><![CDATA[incident management 7.5]]></category>
		<category><![CDATA[Installation]]></category>
		<category><![CDATA[Integrations]]></category>
		<category><![CDATA[IT Management]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[itsm 7.5]]></category>
		<category><![CDATA[remedy]]></category>
		<category><![CDATA[remedy 75]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[service desk 7.5]]></category>

		<guid isPermaLink="false">http://remedy75.wordpress.com/?p=468</guid>
		<description><![CDATA[The importance of procedures and process is never less in any company, and with changes happening everyday in several departments keeping track of changes and providing best services to the clients is getting tougher. With BMC&#8217;s ITSM 7.5 tool see how the risks and cost can be decreased and  customer satisfaction can be increased. How do you [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/09/bmc-itsm-7-5-fast-track-your-itil-initiatives-by-up-to-50-percent/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>About BMC &#8211; IT Service Management: Lessons learned from the Field.</title>
		<link>http://remediesforremedy.com/2009/09/about-bmc-it-service-management-lessons-learned-from-the-field/</link>
		<comments>http://remediesforremedy.com/2009/09/about-bmc-it-service-management-lessons-learned-from-the-field/#comments</comments>
		<pubDate>Wed, 02 Sep 2009 12:57:52 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[AR System]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[arsystem 7.5]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[cmdb7.5]]></category>
		<category><![CDATA[helpdesk]]></category>
		<category><![CDATA[incident management 7.5]]></category>
		<category><![CDATA[Installation]]></category>
		<category><![CDATA[Integrations]]></category>
		<category><![CDATA[IT Management]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[itsm 7.5]]></category>
		<category><![CDATA[problem management 7.5]]></category>
		<category><![CDATA[remedy]]></category>
		<category><![CDATA[Remedy 7.5]]></category>
		<category><![CDATA[remedy 75]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[SRM 7.5]]></category>
		<category><![CDATA[Tips and Tricks]]></category>

		<guid isPermaLink="false">http://remedy75.wordpress.com/?p=465</guid>
		<description><![CDATA[Motorola, NIH and Cox Enterprises share ITSM &#8220;Lessons Learned&#8221; at ITSMF Fusion Hear directly from Motorola, National Institute of Health, and Cox Enterprises about the challenges that IT organizations face when adopting IT Service Management processes and tools: Balancing people, process, products, and partner How to measure success and determine value Attend this session “IT [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/09/about-bmc-it-service-management-lessons-learned-from-the-field/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>News: BMC Webinar on Increasing Incident Response Time</title>
		<link>http://remediesforremedy.com/2009/08/news-bmc-webinar-on-increasing-incident-response-time/</link>
		<comments>http://remediesforremedy.com/2009/08/news-bmc-webinar-on-increasing-incident-response-time/#comments</comments>
		<pubDate>Fri, 14 Aug 2009 12:36:55 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[AR System]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Tools and Integration]]></category>
		<category><![CDATA[Aeroprise]]></category>
		<category><![CDATA[Alarm Point]]></category>
		<category><![CDATA[AR server]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[helpdesk]]></category>
		<category><![CDATA[incident management 7.5]]></category>
		<category><![CDATA[Integrations]]></category>
		<category><![CDATA[IT Management]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[itsm 7.5]]></category>
		<category><![CDATA[remedy]]></category>
		<category><![CDATA[Remedy 7.5]]></category>
		<category><![CDATA[remedy 75]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[Tool]]></category>

		<guid isPermaLink="false">http://remedy75.wordpress.com/?p=335</guid>
		<description><![CDATA[Learn how many companies around the world are using Alarm Point with BMC Remedy tools to decrease the costs of maintenance and in turn increase productivity, profits and customer satisfaction by attending this webinar conducted by BMC and Alarm Point together. Highlights: A major retailer saved an estimated $8M by accelerating the resolution of product recalls by [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/08/news-bmc-webinar-on-increasing-incident-response-time/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Service Desk that can be carried in your pocket</title>
		<link>http://remediesforremedy.com/2009/08/service-desk-that-can-be-carried-in-your-pocket/</link>
		<comments>http://remediesforremedy.com/2009/08/service-desk-that-can-be-carried-in-your-pocket/#comments</comments>
		<pubDate>Mon, 10 Aug 2009 12:40:14 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[AR System]]></category>
		<category><![CDATA[Change Management]]></category>
		<category><![CDATA[Integrations]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[Tools and Integration]]></category>
		<category><![CDATA[AR server]]></category>
		<category><![CDATA[arsystem 7.5]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[BMC alternatives]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[incident management 7.5]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[itsm 7.5]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[problem management 7.5]]></category>
		<category><![CDATA[remedy]]></category>
		<category><![CDATA[Remedy 7.5]]></category>
		<category><![CDATA[Tips and Tricks]]></category>
		<category><![CDATA[Tool]]></category>

		<guid isPermaLink="false">http://remedy75.wordpress.com/?p=197</guid>
		<description><![CDATA[You don&#8217;t carry laptop to a vacation in Hawaii, just to avoid ending up in working all night on the issues back at the office. The days of happy and peaceful vacation are over for BMC Service Desk and ITSM users or managers, your tickets will follow where ever you go and not allow you [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/08/service-desk-that-can-be-carried-in-your-pocket/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>BMC Remedy ITSM 7.5 Demo by Sam, Tiberone</title>
		<link>http://remediesforremedy.com/2009/08/bmc-remedy-itsm-7-5-demo-by-sam-tiberone/</link>
		<comments>http://remediesforremedy.com/2009/08/bmc-remedy-itsm-7-5-demo-by-sam-tiberone/#comments</comments>
		<pubDate>Sat, 08 Aug 2009 13:16:37 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[CMDB]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[Remedy 7.5]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[AR server]]></category>
		<category><![CDATA[AR System]]></category>
		<category><![CDATA[arsystem 7.5]]></category>
		<category><![CDATA[BMC Remedy]]></category>
		<category><![CDATA[cmdb7.5]]></category>
		<category><![CDATA[helpdesk]]></category>
		<category><![CDATA[incident management 7.5]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[itsm 7.5]]></category>
		<category><![CDATA[remedy]]></category>
		<category><![CDATA[service desk 7.5]]></category>
		<category><![CDATA[SRM]]></category>
		<category><![CDATA[Tool]]></category>

		<guid isPermaLink="false">http://remedy75.wordpress.com/?p=289</guid>
		<description><![CDATA[This demo from Sam, of TiberOne is under 5min and explians key changes in ITSM 7.5 version. Key features covered in video are mouse over feature on Incident forms, Imapact integration, Process overview, Atrium Usability and many more,&#8230;&#8230; Check out the video here: They have 4 more videos, will post it soon, or check it [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/08/bmc-remedy-itsm-7-5-demo-by-sam-tiberone/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>BMC Service Desk 7.5 is Endorsed by APM Group (ITIL)</title>
		<link>http://remediesforremedy.com/2009/07/bmc-service-desk-7-5-is-endorsed-by-apm-group-itil/</link>
		<comments>http://remediesforremedy.com/2009/07/bmc-service-desk-7-5-is-endorsed-by-apm-group-itil/#comments</comments>
		<pubDate>Wed, 22 Jul 2009 04:25:35 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[AR System]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[incident management 7.5]]></category>
		<category><![CDATA[ogc]]></category>
		<category><![CDATA[remedy]]></category>
		<category><![CDATA[service desk 7.5]]></category>

		<guid isPermaLink="false">http://remedy75.wordpress.com/?p=107</guid>
		<description><![CDATA[The only helpdesk software tool that is certified and endorsed by ITIL foundation is BMC Service Desk 7.5 The APM group which accredited ITIL on behalf of OGC, UK Govt. has 3 levels before endorsing any tool with ITIL ready stamp. The Bronze, Silver and Gold levels are issued by the testing stage in which [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/07/bmc-service-desk-7-5-is-endorsed-by-apm-group-itil/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>BMC Remedy ITSM Service Desk 7.5 Demo</title>
		<link>http://remediesforremedy.com/2009/06/service-desk-7-5-demo/</link>
		<comments>http://remediesforremedy.com/2009/06/service-desk-7-5-demo/#comments</comments>
		<pubDate>Fri, 26 Jun 2009 04:23:41 +0000</pubDate>
		<dc:creator>Venkat</dc:creator>
				<category><![CDATA[ITSM]]></category>
		<category><![CDATA[Remedy 7.5]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[AR System]]></category>
		<category><![CDATA[arsystem 7.5]]></category>
		<category><![CDATA[bmc]]></category>
		<category><![CDATA[bmc remedy 7.5]]></category>
		<category><![CDATA[incident management 7.5]]></category>
		<category><![CDATA[itsm 7.5]]></category>
		<category><![CDATA[problem management 7.5]]></category>
		<category><![CDATA[remedy]]></category>
		<category><![CDATA[service desk 7.5]]></category>

		<guid isPermaLink="false">http://remedy75.wordpress.com/?p=49</guid>
		<description><![CDATA[Hi Guys, I got the link for service desk 7.5 UI demo, dont know how long it will stay up, so take a quick look when u can Here are the details Announcement: Service Desk 7.5 preview (recorded session) Service Desk 7.5 preview session available using the following link: https://www.livemeeting.com/cc/bmcsoftware/view Recording ID: NTK482 Attendee Key: [...]]]></description>
		<wfw:commentRss>http://remediesforremedy.com/2009/06/service-desk-7-5-demo/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
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