Posts Tagged ‘ITIL V3 Certification’

RIP – ITIL V2

November 16th, 2009

ITIL V2

Information Technology Infrastructure Library Version 2 is going down on 30 June 2010

Here is the brief note posted on OGC site:

In June 2009 OGC announced that itSMF International 1 were undertaking a survey of the IT Service Management community to seek views on the uptake of ITIL version3 and the need to retain ITIL version2.

The survey had over 1300 responses, with a broad range of organisations providing a cross-representation of views from the community. There are some clear messages in the survey report:

  • English versions of products need to be in the market to the end.
  • Overall, less than 8% suggested version2 qualifications need to be available for more than 2 years (from the date of the survey).

OGC has considered these findings alongside its own requirements for the maintenance of the ITIL product set, and agreed that:
a. Withdrawal will be product based, with all language variants for individual qualifications and publications being removed at the same time.
b. Removal of version2 will complete on 30 June 2011. Specific product withdrawal will be as follows:

  • V2 Foundation to cease 30 June 2010
  • V2 Manager to cease 31 August 2010
  • V2 Practitioner to cease 31 Dec 2010
  • Foundation Bridge to cease 31 Dec 2010

All of the above will be available for re-sits until 30 June 2011

  • Manager Bridge to cease 30 June 2011
  • Service Support and Service Delivery publications will be removed on 30 June 2011. Though in the later period these may only be available as ‘print on demand’ or in electronic formats.
  • Continued availability of all other version2 publications will be considered on a case by case basis as they come up for reprint, with all being removed no later than 30 June 2011.

OGC recognises that the version3 intermediate examinations are not a ‘like for like’ replacement of version2 Manager and Practitioner exams and that it may not be relevant to produce all intermediate exams in all language variants. The range of language support for each exam will be decided based on local knowledge. In particular there will be consultation with the local itSMF Chapter to assist in confirming the optimal order for translation of specific intermediate exams to meet those local needs.

This approach for the withdrawal of ITIL version2 was announced at the itSMF International Chapter Leaders Council in October 2009.

Source: http://www.ogc.gov.uk/itil_ogc_withdrawal_of_itil_version2.asp

ITIL Timeline in a simple graph

November 3rd, 2009
Information Technology Infrastructure Library - ITIL logo

Information Technology Infrastructure Library - ITIL Logo

ITIL Timeline from the start till today….

ITIL Timeline

ITIL Timeline

Details:

1970*: IBM starts research on quality service delivery called information Systems Management Architecture (ISMA).

More Info: ftp://service.boulder.ibm.com/software/emea/de/tivoli/eb-itil-it-serv-mgmt.pdf

1980: IBM publishes Volume I of the IBM Management series titled “A management System for the Information Business“, first public edition ofISMA.

More Info: http://en.wikipedia.org/wiki/Management_information_system

1986CCTA authorizes a program to develop a common set of operational guidance with the objective of increasing efficiencies in Government IT.

More Info: http://www.itlibrary.org/index.php?page=CCTA

1988: “Government Infrastructure Management Method (GITMM)”, is formalized and issued as ‘guidelines’ for Government IT operations in the UK focused on Service Level Management. Same year, the development team was expanded and work continued on Cost, Capacity, and Availability.

More Info:

1989GITMM title is inadequate. It is not a method, (last M), and it should lose its G letter in order to be marketable out of government. Renamed to ITIL.

1989: First ‘ITIL‘ book published, Service Level Management, then Help Desk(incorporating the concepts of Incident Management), Contingency Planning, and Change Management. Books had 50-70 pages.

1990Problem ManagementConfiguration Management and Cost Management for IT Services published.

1991: Published - Software Control & Distribution, on 89 pages.

1992Availability Management, 69 pages.

1996: (July) First ITIL Service Manager class delivered in US by US company,ITSMI, 16 attended, 10 candidates, nine passes, one distinction, first US company authorized as an ITIL accredited course provider - ITSMI.

1997: Customer focused update to the Service Level Management book, 106 pages.

1997ITIMF legally becomes what we know today as the IT Service Management Forum (itSMF UK).

2000Service Support V2 published, 306 pages.

2001Service Delivery V2 published, 376 pages.

2001CCTA became a part of the Office of Government Commerce (OGC)

2002Application Management, 158 pages, Planning to Implement IT Service Management, 208 pages and ICT Infrastructure Management, 283 pages, published.

2003Software Asset Management, 146 pages, published .

2004: Business Perspective: The IS View on Delivering Services to the Business, published, 180 pages.

2006: (June) ITIL Glossary V2 published

2006: (June) APM Group Limited announced as preferred bidder of ITILaccreditation & certification program, over the itSMF International (expectant winner)

2007: (May) ITIL V3 five core books published.

2009: (Sep) ITIL V2 discontinue dates announced

Source: http://itservicemngmt.blogspot.com/2007/09/brief-history-of-itil.html