Posts Tagged ‘itsmf’

ITSM in cloud: Webinar and On Demand Demo by BMC

February 5th, 2010

Received this invite from BMC to attend the webinar related to ITSM availability as SaaS. There is an on demand demo on the same day for ITSM 7.6 don’t miss it.

Read the invite here…..

BMC Software invites you to attend the following Web seminar. This event requires registration.

Now Available in the Cloud: BMC’s Industry-leading IT Service Management Solution
Date and Time:
February 9, 2010 10:00 am, Central Standard Time (GMT -06:00, Chicago)

BMC Remedy IT Service Management Suite is now available On Demand (via “Software as a Service,” or SaaS). The On Demand solution is based on BMC’s industry-leading service management suite, which lets you quickly resolve business-critical incidents, reduce risk, and enforce service-level agreements – without any on-premise support requirements.

BMC Remedy IT Service Management Suite On Demand is the only Cloud-based solution that delivers an enterprise-class service management suite, natively built on BMC Atrium Configuration Management Database (CMDB) and provides customers with a self-service model.

Learn more about how this unique on-demand service management suite can help you. Register for the Webinar today

Register Here

Once the host approves your registration, you will receive a confirmation email message with instructions on how to join the event.

For assistance
You can contact BMC Software at:


November 16th, 2009


Information Technology Infrastructure Library Version 2 is going down on 30 June 2010

Here is the brief note posted on OGC site:

In June 2009 OGC announced that itSMF International 1 were undertaking a survey of the IT Service Management community to seek views on the uptake of ITIL version3 and the need to retain ITIL version2.

The survey had over 1300 responses, with a broad range of organisations providing a cross-representation of views from the community. There are some clear messages in the survey report:

  • English versions of products need to be in the market to the end.
  • Overall, less than 8% suggested version2 qualifications need to be available for more than 2 years (from the date of the survey).

OGC has considered these findings alongside its own requirements for the maintenance of the ITIL product set, and agreed that:
a. Withdrawal will be product based, with all language variants for individual qualifications and publications being removed at the same time.
b. Removal of version2 will complete on 30 June 2011. Specific product withdrawal will be as follows:

  • V2 Foundation to cease 30 June 2010
  • V2 Manager to cease 31 August 2010
  • V2 Practitioner to cease 31 Dec 2010
  • Foundation Bridge to cease 31 Dec 2010

All of the above will be available for re-sits until 30 June 2011

  • Manager Bridge to cease 30 June 2011
  • Service Support and Service Delivery publications will be removed on 30 June 2011. Though in the later period these may only be available as ‘print on demand’ or in electronic formats.
  • Continued availability of all other version2 publications will be considered on a case by case basis as they come up for reprint, with all being removed no later than 30 June 2011.

OGC recognises that the version3 intermediate examinations are not a ‘like for like’ replacement of version2 Manager and Practitioner exams and that it may not be relevant to produce all intermediate exams in all language variants. The range of language support for each exam will be decided based on local knowledge. In particular there will be consultation with the local itSMF Chapter to assist in confirming the optimal order for translation of specific intermediate exams to meet those local needs.

This approach for the withdrawal of ITIL version2 was announced at the itSMF International Chapter Leaders Council in October 2009.


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