Posts Tagged ‘Links’

61 videos – Introduction to ITIL V3 foundations from CSU

August 25th, 2009
Information Technology Infrastructure Library - ITIL logo

Information Technology Infrastructure Library

Introduction to ITIL concepts by Marco Cattaneo, subject coordinator ITI597 at CSU.

This compilation on youtube consists of 61 videos and Marco explains in details and examples where needed.

Intro video

Introduction to ITIL

Info provided by author:

“This short video gives you a bit of an overview of how the subject ITI597 is actually delivered using a plethora of multimedia tools and technologies. Realise that Charles Sturt University is a main player in Distance Education and we cater for anyone, anywhere, anytime. If there’s one thing that everyone on this planet and most likely in this Universe should pursue in his/her life/existence surely it must be continuous education. So all these viewers that are currently watching and enjoying my little videos – come and join the club and make Service Management your next move! Nanoo… Nanoo… Marco Cattaneo, subject coordinator ITI597. And “yes” I do have a Dutch accent with an Italian surname :)
Version: v1.01
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.”

Follow the link for the video collection: Video Play List

Hope this will help someone out there, but it almost overwhelmed me :)

Namaste

Venkat

Video: ITIL Version 3 Certification Examination Tips

August 24th, 2009
Information Technology Infrastructure Library - ITIL logo

Information Technology Infrastructure Library - ITIL logo

Less than 6 min video posted on you-tube an year ago, it has all you need to know if you are afraid of taking exam or doesn’t even know why you need ITIL certification.

As always don’t prepare yourself to pass the exam, instead prepare yourself to understand the concepts and ideas behind it. You will do great in not just the exam but in every day implementations also.

I am taking the exam in September

wish me luck :)

Namaste

Venkat

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