As posted on BMCDN by Adam
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This is quick guide on how to write workflow which auto generates message numbers for the message action in Active Links and Filters.
The advantage is that if a message pops up, it very easy to track it back to the workflow item that triggered it. Also makes writing documentation easier
The Process:
(I keep all this workflow in the development environment, and don’t move it to live)
1. Create view forms of database tables
- actlink
- actlink_message
- filter
- filter_message
2. Create a new form that will store
- Message Text
- Message Number
- Active Link ID
- Filter ID
- Active Link Name
- Filter Name
- New Message Number
3. Create Escalations on actlink_message and filter_message to populate new form (I run every 1 hour)
4. Workfow to get the active link name from activelink and from filter tables
5. Workflow to auto generate a new message number
(I used for active links -Â Request ID + 10,000
For filters -Â Request ID + 20,000)
6. Push fields back to filter_message and actlink_message if the old message number was 10,000, updating the message number with the new value)
7. When I create new workflow that has a message, I leave the number at 10,000 (default value) and let the escalation auto assign a number.
(developed on ARS 7.1)
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All credits to Adam Buteux
