Remedies for Remedy

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Posts Tagged ‘SaaS’

ITSM in cloud: Webinar and On Demand Demo by BMC

February 5th, 2010

Received this invite from BMC to attend the webinar related to ITSM availability as SaaS. There is an on demand demo on the same day for ITSM 7.6 don’t miss it.

Read the invite here…..

BMC Software invites you to attend the following Web seminar. This event requires registration.

Now Available in the Cloud: BMC’s Industry-leading IT Service Management Solution
Date and Time:
February 9, 2010 10:00 am, Central Standard Time (GMT -06:00, Chicago)

BMC Remedy IT Service Management Suite is now available On Demand (via “Software as a Service,” or SaaS). The On Demand solution is based on BMC’s industry-leading service management suite, which lets you quickly resolve business-critical incidents, reduce risk, and enforce service-level agreements - without any on-premise support requirements.

BMC Remedy IT Service Management Suite On Demand is the only Cloud-based solution that delivers an enterprise-class service management suite, natively built on BMC Atrium Configuration Management Database (CMDB) and provides customers with a self-service model.

Learn more about how this unique on-demand service management suite can help you. Register for the Webinar today

Register Here

Once the host approves your registration, you will receive a confirmation email message with instructions on how to join the event.

For assistance
You can contact BMC Software at:
bmcwebinars@bmc.com

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Tags: bmc Cloud CMDB demo helios ITSM itsm 7.6 itsmf on demand remedy SaaS web

Watchout Service-Now, BMC is coming out for SaaS market share.

November 23rd, 2009

BMC Software, Salesforce.com Forge Strategic Alliance to Deliver Cloud-Based IT Service Management on the Force.com Platform

sales force and BMC

Most popular Service Desk tool comes to most popular cloud platform Force.com which is specially developed by BMC Software Inc. What this means to customers is that they can embrace cloud computing at the same time utilizing highly sophisticated enterprise level application with out worrying about any hardware or software issues.

As more people are moving towards cloud based solutions instead of existing models, BMC has made the right move to release Service Desk application on cloud. This brings enterprise level applications to many new customers who don’t dare to bare the costs of hardware or software licenses.

Service-Now.com will be taking the heat by this move from BMC. The only advantage Service-Now will have over BMC will be its multiple modules readily integrated to one another compared to lone Service Desk Express which BMC is planning to release sometime in Q2 of 2010. Pricing and Licensing will also be a big factor considering the economy we are in.

All the talk about how tough it is to maintain a Remedy Service Desk with all the updates to hardware and software will be gone next year with BMC entering SaaS (Software as a Service) arena.

Introduction and Demo of Service Desk Express from BMC on Force.com