Posts Tagged ‘User Tool’

Useful Tool: Remedy Definition file – Filter Action Viewer

September 4th, 2012

Action Finder

This Utility is currently developed for Filter def files only.

Ever wonder what abc.def file has in it, you might have saved the file few hours back or few days/months back but until you load it on to  admin/developer studio/migrator  you can’t be sure about it. No more you have to worry about this issue, there is a little tool written in Java by Karthick.

This is written in Java and doesn’t need to connect to you AR Server, just feed in your “.def” file. Once you load the def file with bunch of filters in it, you can search based on the actions that they are performing in the filter and also gives the count of filters.

 How to use it:

– Select the def file by clicking the Open button

– Select the type of action from the dropdown menu(Action Type)

– Press the Trigger button.

– The Filter names corresponding to the action will be shown in the list.

– Use Ctrl+C , Ctrl+V to copy paste the filter names.


Download it here

Interesting Read: Is Independent Remedy Development Dead?

August 29th, 2012



Is Independent Remedy Development Dead?

 I received a new email from BMC Education Services the other day as they are now offering new certifications, and they are interesting: BMC Certified Professional and BMC Certified Expert.

Dead EndBMC Certified Professional: Validates technical competencies and expertise needed to install and configure the solution in a proctored lab environment to support out-of-the-box use cases. Candidates who pass the proctored exam will receive the title of BMC Certified Professional.

BMC Certified Expert: Validates technical competencies and expertise needed to deploy and configure complex use cases in a proctored lab environment. Candidates who pass the proctored exam will receive the title of BMC Certified Expert.

What is even more interesting is that the targeted role of both of these certifications is “BMC Professional Services Consultants”.




Certifications come up quite frequently for Remedy consultants, but I am amazed at the number of positions that still list the Remedy Approved Consultant (RAC) and Remedy Skilled Professional (RSP) certifications, which have not existed for a couple of years now. I think a big part of that is because most of the people that have Remedy certifications (above Administrator, that is) have these two and have not gotten them updated to the newer versions.

Continue reading on ITSM Tools Review by Dale Hurtt

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