BMC Software’s Global Best Practice Director for Education Services Anthony Orr gives insight into the ITIL V3 Architecture.
Posts Tagged ‘video’
ITIL v3 and BSM Architecture
October 10th, 2009
Funny Friday Helpdesk related videos
October 9th, 2009I found some videos which are funny and they all are related to helpdesk/Tech support/call centre/ customer service center
Video 1: This is from DeadTroll.com and it is about Outlook configuration, and its kind of funny.
Video 2: Here in this video, a guy tries handle too many calls at a sametime
Video 3: A typical call center in India and the guy is returning a call to follow up on the previously provided solution
Video 4: Helpdesk – Star Wars style —- and intro to cup holder application 
real funny
Video 5: This is what happens if the customer starts asking questions instead of tech guy
Video 6: The famous language barrier helpdesk ad
Have a funny friday
Namaste
Venkat
