Posts Tagged ‘Webinar’

Webinar: Is a SaaS-based or on-premise ITSM solution right for you?

June 28th, 2011

 

Is a SaaS-based or on-premise ITSM solution right for you?

SaaS isn’t for everyone. It may not even be for you. Although we’d love to bend your ear on the benefits of moving your IT service desk to the cloud, the bottom line is that there is no one size fits all approach.

SaaS vs. on-premise – choosing the model that’s right for you is a great webinar that guides you to the best delivery model for your business needs. It steers you through the myriad of people, process, technology, and financial considerations that are essential to making an informed (and successful) decision.

View this webinar today and learn:

  • Why company size doesn’t matter in making the SaaS vs. on-premise decision
  • The pros and cons of outsourced, managed, SaaS, and onsite delivery models
  • If you choose SaaS, how do you get started?
  • What to look for in an ITSM vendor, SaaS and on-premise

Webinar:
SaaS vs. on-premise – choosing the model that’s right for you

Recorded: Tuesday, June 7, 2011

Featured Speaker:
Chris Williams, BMC Software

Register here

Webinar: Graphical analysis, development and documentation of Remedy applications

February 17th, 2011
Webinar: Graphical analysis, development and documentation of Remedy applications.

Abydos are pleased to announce that we will be holding a webinar on the latest release of the Abydos Analyser software version 5.2. This tool is used extensively by the BMC Remedy community to accelerate the analysis, development, troubleshooting, documentation and migration of Remedy workflow. Tuesday Feb 22nd at 12:00pm EST, (11:00am Central, 9:00am Pacific, 5:00pm UK, 6:00pm CET).

Register Here

If you cannot attend this webinar but would like to register for the next one or to schedule a private demonstration, please  click here.

Webinar Agenda Abydos are pleased to annouce the release of Abydos Analyser 5.2. This new release includes a complete overhaul of the event diagram so that you can now define starting conditions to filter the output, traverse related events that are triggered from the first and generate detailed documentation, thus further reducing the time to find the root cause of workflow issues.

Using a tool like Abydos Analyser really helps to keep control of multiple Remedy environments by providing a robust analysis, documentation, comparison and migration capability without having to resort to manual searches.

This frees up the administrator to concentrate on the design, security and control of the application, enabling them to provide a better service to their customers.

Feedback from our customer base indicates that on average Remedy Administrators can expect to save around 60% on the time that it would normally take them to complete the same activity using the native Remedy toolset.

For more information, visit the Abydos Analyser product page

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