Posts Tagged ‘Windows User Tool’

Graphical representation of comparison between BMC Remedy User Tool vs. Browser

August 29th, 2011

There was a recent discussion asking for information that compares the User Tool to the Browser.  There are other discussions and refereces to white papers as to the actual functional differences.  Here is just a quick graphical comparison of the two clients to show where various buttons differ.  These screenshots were taken from 7.6.04.

 

New Mode_Slide.png

 

Search Mode Slide.png

 

Modify Mode Slide.png

post info provided by Steve Wilson on BMC communities

RemTools – BMC Remedy Administration & Development Tool from ITPROPHETS

August 30th, 2010

Calling All Remedy Administrators & Developers

Whether you are a Remedy Administrator or Remedy Developer you must see the latest productivity-improving utility toolset for the Remedy platform. Join IT Prophets for 45 minutes as we present RemTools Live! With each of these public webcasts you will learn how to review workflow and more without having to log into the Remedy Developer Console or the Remedy System Admin Tool.

In addition to viewing current workflow, you will see how easy it is to compare workflow from previous versions including the initial BMC provided workflow. In fact, any Remedy database object can be easily located with RemTools, such as:

  • Active Links
  • Filters
  • Active Link Guides
  • Filter Guides
  • Escalations
  • Menus
  • Applications
  • Forms
  • Web Services

“RemTools is exactly what we needed! RemTools will easily eliminate 5 weeks of effort with our Remedy upgrade project.”

Whether your Remedy environment is completely custom utilizing only ARS or is leveraging the ITSM application RemTools is for you. To learn more Register for RemTools Live! Today!

Space is limited so hurry! RemTools Live! sessions fill up quickly.  Click on the Register Now link next to the date and time of your choice.

RemTools Live!

Choose your date and then click on Register Now for the desired time to reserve your space. A confirmation e-mail with details will be sent to you.

(All times EST / Eastern)

Tuesday August 31

9:30 AM: Register Now >>

11:00 AM: Register Now >>

2:00 PM: Register Now>>

Wednesday Sept 1

9:30 AM: Register Now >>

11:00 AM: Register Now >>

2:00 PM: Register Now>>

Thursday Sept 2

9:30 AM: Register Now >>

11:00 AM: Register Now >>

2:00 PM: Register Now>>

View the RemTools datasheet>>

Questions or request another time > >

Contact IT Prophets:

Dan Podsobinski

p. 865-429-0664

dpodsobinski@itprophets.com