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How to replace newline character with semicolon using workflows
We have ARS 7.5 installed on linux server.
On one of the form, we need a field which should be formatted with value taken from the field which is on another form.
For e.g. On form A we have a field is like Address with following value
20 Street
Denmark
Copenhagen
Now, I have second Form- B on which there is one character field and I wanted to know the workflow which will set the value of the this field as below
20 Street;Denmark;Copenhagen
Means it should replace newline character (\n) with semicolon (;)
which is the best way to achieve this (Active link/filter);
Web Services Issues
Hi,
Is it possible , to pass multiple Group IDs in remedy and returned all respective values of Group IDs through web services ? If Yes
Please suggest.
Remedy user client: user-dependent screen configuration?
We are using Remedy User 7.5 and we notice that with different users we obtain different screen resolution. We have not configure these users preferences. What is the option that setup the user screen configuration?
Thanks in advance, Carlos. ![]()
Setup new MAPI mailbox in AR System 7.0.1 issue
Hi,
Recently, I tried to setup new mailbox on ARSystem using ARSystem Email Configuration form. There are already created ongoing and incoming records using MAPI that connect on Exchange and everything works as required.
I need to setup new incoming e-mail (other e-mail address) to be able to distinguish between two incoming emails.
I got this error:
“You can have only one Incoming MAPI mailbox (ARERR 11012)”.
Is there possibility to set up more incoming/outgoing MAPI emails (mailboxes) and how to perform it?
Should I need to use other protocol (POP3)?
Thank you very much for your help.
unable to start an approval process using the Application-Command in Run Process filter actions in ARS 7.1
Hi All,
I was trying to use RUN PROCESS action in a filtrer to start the Approval process, but its not getting invoked..
please find below the arfilter.log which shows as 0 process.
*/ Checking “HPD:HPD2 Start Approvals”
<FLTR> <TID: 0000000007> <RPC ID: 0000099241> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Process
<FLTR> <TID: 0000000007> <RPC ID: 0000099241> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Application-Command Approval New-Details -t “Privileged Access Request” /*
Can anyone please let me know the solution ?
Thanks
ven
Workinfo being deleted
Hi, My Client is reporting that when she saves an attachment under workinfo in a ticket , the next day it is gone along with summary line. It is Remedy 7.1.00 Patch 007 version. Is anyone faced this issue ?
Duplicate Incident while raising incident from requester console
Hi
I am trying to raise incident from requester console..but for a single entry in requester console 2 incidents with same id..
are seen in Requests pane in requester console
In incident management only single entry is created
What can be issue in this situation?
Thanks